Policy

BUSINESS HOURS

We are opened for business Monday - Thursday ONLY
CLOSED: Weekends (Friday, Saturdays & Sundays) & Holidays

 

REFUNDS/EXCHANGES

There are NO refunds once a purchase is made.

If your design is still not to your liking after multiple revisions there are NO REFUNDS on your design or revisions paid for. You may pay for additional revisions but if the design is still not to your liking after paying for additional revisions there are still NO REFUNDS.

 

PAYMENT POLICY

ALL payments/deposits are due BEFORE ALL services BEGIN. Absolutely NO work will be completed without payment. ALL payments must be made through our website - NO CASHAPP, ZELLE, PAYPAL, VENMO etc. 

 

TIME FRAME/TURN-AROUND TIME

7-14 Business is needed for turn around time on designs. This does not include website services. 

 

DESIGN FINALIZING

After a design is finalized you can make additional changes to the design if the changes are minor. 

  

SUBMITTING YOUR DESIGNS

WHEN SUBMITTING AN ORDER PLEASE SEND ALL DETAILS ABOUT YOUR DESIGN VIA EMAIL.  

 

FREESTYLE DESIGNS

Unfortunately, due to a HIGH VOLUME of orders, I do not provide freestyle designing. ALL Clients are REQUIRED to have a detailed idea of exactly what they are looking for. 

 

MY RIGHTS AS THE DESIGNER

As the designer I have the right to post anything that I create on my website and or social media accounts unless an NDA is signed by the designer. 

As the designer I have the right to refuse services to unwanted customers.

As the designer I have the right to change prices on my designs.